© Wilkens & Langholf based on Arlindo Oliveira 2019
We are in a field of tension, formed by developments in artificial intelligence (AI).
This state of tension can be turned around in favor of human-centered work design. This can be achieved by utilizing the potential of AI for better quality, precision and reliability, and thus not taking the work from humans, but rather allowing individual skills to be used to even greater effect. Humans and AI together stand for high-performance operations and improved working and living conditions.
With innovative methods at the interface between AI development and AI use and validation on practical pilot applications in the healthcare sector and industrial SMEs, we show ways to transform the world of work. Through new forms of work organization, we create the conditions for forward-looking technology to become reliable through the consistent involvement of people and thus to develop its potential. These are the requirements for economic efficiency and acceptance.