Employee dialogue

Voice Over: elevenlabs.io; Icons/Illustrations: Pixabay.com (free for use under the Pixabay Content License)

The introduction of new technologies in companies repeatedly fails due to a lack of acceptance. Through employee dialogue, staff are involved in AI implementation processes at an early stage. By discussing design requirements, intelligent implementation solutions can be promoted and acceptance of new technologies fostered.

Development status

Ready for practical use

Scientific basis

Development and implementation

Initial field trials

Evaluation and optimisation

Ready for practical use

What problem do many companies face?

The introduction of AI often fails due to a lack of acceptance. When introducing and designing AI, companies must take their employees’ needs and expectations into account.

How does the tool help to solve the problem?

Employees can be actively involved in AI roll-out and design processes with the help of this tool. This helps to allay fears and concerns about new technologies and promotes smart implementation solutions.

What problem do many companies face?

In a series of dialogue sessions, the potential and risks of AI systems, as well as employees’ expectations and requirements for the design of these systems, are discussed in a safe space.

What is the time commitment involved for the company in raising this objection?

Introductory workshop (approx. 2 hours); further workshops tailored to your needs are available as an option.

How does the tool help to solve the problem?

Tailor-made AI solutions are developed, thereby fostering acceptance of new technologies within the company.

Scientific publications

Gerlmaier A, Bendel A (2024) Wie kollegial ist Künstliche Intelligenz? Risikowahrnehmungen und Gestaltungsanforderungen aus Sicht von Beschäftigten. IAQ-Report 2024-01. Duisburg: Institut Arbeit und Qualifikation

To date, the tool has been used in various business and application contexts:

  • As part of a staff consultation process at a care home, design requirements relating to the introduction and use of an AI-supported documentation system were discussed.
  • A logistics company discussed the potential, risks and design requirements of a driverless transport system.
  • At a workshop, the needs and requirements for a human-centred design of a cobot and the associated collaborative interaction were identified.
  • Discussion of the implementation challenges and design requirements of generative AI within a development team at a research institution.
Contact persons
Anja Gerlmaier
Anja Gerlmaier
Institute for Work and Qualification