Multiplier case: Job Perception Inventory (JOPI)

A comparative analysis of job identity in the context of human-centred AI implementation

Summary

The JOPI is a modular questionnaire inventory for psychological work analysis in the human-AI context. The aim of the JOPI is to facilitate the redesign or reorganisation of workplaces through the use of AI systems, whilst taking human needs, abilities and preferences into account. The JOPI thus forms the basis for adapting technologies, organisations and work processes to human needs and abilities.

Description of the Approach

The JOPI has since been applied to three occupational groups: speech and language therapy, management consultancy and physiotherapy
(N = 482). The focus of these applications was primarily on the comparative analysis of job identity, with a view to deriving job identity profiles and the associated implications for a human-centred introduction of AI.

Goals & Results

The results so far reveal fascinating similarities and differences in the job identities of the occupational groups studied, which provide valuable insights for human-centred design. In future, the JOPI will be applied to further occupational groups in order to expand on existing findings and offer companies more starting points for a human-centred roll-out of AI.

Berretta, S.; Tausch, A.; Peifer, C.; Kluge, A. (2022): Messung von Wohlbefindens-, Motivations- und Identitätsförderlichkeit von Mensch-KI-Teaming- Arbeitsplätzen. Magdeburg (online): GfA-Press (Technologie und Bildung in hybriden Arbeitswelten, 39).

Berretta, S.; Tausch, A.; Kluge, A.; Peifer, C. (2023): The Job Perception Inventory: considering human factors and needs in the design of human-AI work. In: Frontiers in psychology 14, S. 1–25. https://doi.org/10.3389/fpsyg.2023.1128945

Berretta, S., & Kluge, A. (2025). Why Job Identity Matters: Insights for SHRM in AI-Driven Organizational Change. 5th International Conference in Human Resource Management, February 27-28, 2025, Lisbon.

Berretta, S., & Kluge, A. (2025). Job Identity as Starting Point for SHRM in AI-driven Organizational Change. 85th Annual Meeting of the Academy of Management, July 25-29, 2025, Copenhagen.

Partner

Practice Partners

Practice partners specialising in speech and language therapy, management consultancy and physiotherapy.

Research Partners

Ruhr University Bochum, Department of Work, Organisational and Business Psychology