{"id":11600,"date":"2024-10-10T11:10:35","date_gmt":"2024-10-10T11:10:35","guid":{"rendered":"https:\/\/humaine.info\/humaine-toolbox-2\/true-ai-trust-and-user-experience-evaluation-in-ai-applications\/"},"modified":"2026-07-21T06:22:38","modified_gmt":"2026-07-21T06:22:38","slug":"true-ai-trust-and-user-experience-evaluation-in-ai-applications","status":"publish","type":"page","link":"https:\/\/humaine.info\/en\/humaine-toolbox-2\/true-ai-trust-and-user-experience-evaluation-in-ai-applications\/","title":{"rendered":"TrUE AI &#8211; Trust and User experience evaluation in AI applications"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:20px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><nav class=\"fusion-breadcrumbs fusion-breadcrumbs-1\" style=\"--awb-breadcrumb-sep:&#039; \u2022 &#039;;\" aria-label=\"Breadcrumb\"><ol class=\"awb-breadcrumb-list\"><li class=\"fusion-breadcrumb-item\"  aria-hidden=\"true\"><span  class=\"fusion-breadcrumb-prefix\">Men\u00fc:<\/span><\/li><li class=\"fusion-breadcrumb-item awb-breadcrumb-sep awb-home\" ><a href=\"https:\/\/humaine.info\/en\/\" class=\"fusion-breadcrumb-link\"><span >Home<\/span><\/a><\/li><\/ol><\/nav><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:48;line-height:1.2;\">TrUE AI &#8211; Trust and User experience evaluation in AI applications<\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:20px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-video fusion-youtube\" style=\"--awb-max-width:600px;--awb-max-height:360px;\"><div class=\"video-shortcode\"><div class=\"fluid-width-video-wrapper\" style=\"padding-top:60%;\" ><iframe title=\"YouTube video player 1\" src=\"https:\/\/www.youtube.com\/embed\/y4Zp5Xb85UQ?wmode=transparent&autoplay=0\" width=\"600\" height=\"360\" allowfullscreen allow=\"autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture;\"><\/iframe><\/div><\/div><\/div><div class=\"fusion-text fusion-text-1\" style=\"--awb-font-size:10px;\"><p>Images: ChatGPT4, pexels.com; Music: SamsungStudio<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:20px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\"><p>TRUE-AI helps companies find out how well their AI systems are received by users. Through observations, interviews and surveys, the company assesses whether the system is user-friendly and whether staff trust it. This leads to specific recommendations for practical improvements..<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:20px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:36;line-height:1.3;\">Development status<\/h3><\/div><div class=\"fusion-progressbar\" style=\"--awb-textcolor:#ffffff;--awb-filledcolor:var(--awb-custom_color_7);--awb-filledbordersize:6px;--awb-maximum-value-wrapper-width:50%;\"><div class=\"fusion-progressbar-bar progress-bar\"><div class=\"progress progress-bar-content not-animated\" role=\"progressbar\" aria-labelledby=\"awb-progressbar-label-1\" aria-valuemin=\"0\" aria-valuemax=\"100\" aria-valuenow=\"50\" data-filling-speed=\"600\"><span class=\"progress-title awb-on-bar\"><span class=\"fusion-progressbar-text\" id=\"awb-progressbar-label-1\">Development and implementation <\/span><\/span><\/div><span class=\"awb-pb-max-value-wrap awb-on-bar\"><span class=\"awb-pb-max-value-text\"><\/span><\/span><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:20px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"--awb-flex-grow:0;--awb-flex-grow-medium:0;--awb-flex-grow-small:0;--awb-flex-shrink:0;--awb-flex-shrink-medium:0;--awb-flex-shrink-small:0;width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_5 1_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:20%;--awb-margin-top-large:20px;--awb-spacing-right-large:9.6%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:9.6%;--awb-width-medium:20%;--awb-order-medium:0;--awb-spacing-right-medium:9.6%;--awb-spacing-left-medium:9.6%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-3\"><p>Scientific basis<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_5 1_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:20%;--awb-margin-top-large:20px;--awb-spacing-right-large:9.6%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:9.6%;--awb-width-medium:20%;--awb-order-medium:0;--awb-spacing-right-medium:9.6%;--awb-spacing-left-medium:9.6%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-4\"><p>Development and implementation<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-2 fusion_builder_column_inner_1_5 1_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:20%;--awb-margin-top-large:20px;--awb-spacing-right-large:9.6%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:9.6%;--awb-width-medium:20%;--awb-order-medium:0;--awb-spacing-right-medium:9.6%;--awb-spacing-left-medium:9.6%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-5\"><p>Initial field trials<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-3 fusion_builder_column_inner_1_5 1_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:20%;--awb-margin-top-large:20px;--awb-spacing-right-large:9.6%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:9.6%;--awb-width-medium:20%;--awb-order-medium:0;--awb-spacing-right-medium:9.6%;--awb-spacing-left-medium:9.6%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-6\"><p>Evaluation and optimisation<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-4 fusion_builder_column_inner_1_5 1_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:20%;--awb-margin-top-large:20px;--awb-spacing-right-large:9.6%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:9.6%;--awb-width-medium:20%;--awb-order-medium:0;--awb-spacing-right-medium:9.6%;--awb-spacing-left-medium:9.6%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-7\"><p>Ready for practical use<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:20px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;width:100%;\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:20px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-8\"><p style=\"font-weight: 400;\"><span style=\"color: #88cc05;\"><strong>What problem do many companies face?<\/strong><\/span><\/p>\n<p style=\"font-weight: 400;\">In many companies, there is a lack of acceptance of AI that has either already been introduced or is planned for introduction. This lack of acceptance means that AI cannot be utilised to its full potential. There are many reasons for this: on the one hand, there may be trust issues, which manifest themselves as a lack of understanding or a general aversion to AI. On the other hand, there may be user experience issues if the system is complicated or inefficient to use, or difficult to learn. Both aspects \u2013 user experience and trust \u2013 are essential for the acceptance and optimal use of AI.    <\/p>\n<p style=\"font-weight: 400;\"><span style=\"color: #88cc05;\"><strong>How does the tool help to solve the problem?<\/strong><\/span><\/p>\n<p style=\"font-weight: 400;\">TRUE-AI enables a systematic assessment of the user experience and trust in AI. This involves not only carrying out assessments, but also identifying the underlying reasons for these assessments. On this basis, specific opportunities for optimisation can then be identified.  <\/p>\n<p style=\"font-weight: 400;\">The tool is applied in three phases:<\/p>\n<ol>\n<li>Think-Aloud: Users carry out typical tasks using the AI whilst verbalising their thoughts, actions, feelings and emotions<\/li>\n<li>Interviews: In-depth exploration of observations through targeted questions on behavioural patterns, perceptions, attitudes and intentions<\/li>\n<li>Questionnaire: Verification of findings and improving representativeness<\/li>\n<\/ol>\n<p style=\"font-weight: 400;\">The phases can be applied either sequentially or in isolation.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:20px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-9\"><p style=\"font-weight: 400;\"><span style=\"color: #88cc05;\"><strong>How is the tool used within the company?<\/strong><\/span><\/p>\n<p>3 stages in which the tool is used: think-aloud, interviews, questionnaires.<\/p>\n<p style=\"font-weight: 400;\"><span style=\"color: #88cc05;\"><strong>What is the (time) cost to the company associated with this objection?<\/strong><\/span><\/p>\n<p>The process is carried out in three phases that build on one another. The total time required depends on the specific AI system and the business context. The phases can be carried out sequentially or individually:  <\/p>\n<p>Phase I (Think-Aloud):<\/p>\n<ul>\n<li>Each session lasts approximately 60\u201390 minutes<\/li>\n<li>Sessions for 1\u20135 participants<\/li>\n<li>Total time required, including analysis of all the data collected: approximately 10\u201315 hours <\/li>\n<\/ul>\n<p>Phase II (Interviews):<\/p>\n<ul>\n<li>Approximately 60\u201390 minutes per interview<\/li>\n<li>Sessions for 5\u201315 participants<\/li>\n<li>AI transcription and checking: approximately 30\u201345 minutes per interview<\/li>\n<li>Total time required, including analysis of all the data collected: approximately 40\u201360 hours <\/li>\n<\/ul>\n<p>Phase III (Quantitative Survey):<\/p>\n<ul>\n<li>80 or more participants<\/li>\n<li>Creating an online questionnaire: approximately 3\u20134 hours<\/li>\n<li>Can be carried out in parallel with other phases<\/li>\n<li>Statistical analysis: approximately 8\u201312 hours<\/li>\n<li>Total time required, including analysis of all the data collected: approximately 20\u201330 hours <\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><span style=\"color: #88cc05;\"><strong>What added value does the tool bring to the company?<\/strong><\/span><\/p>\n<p style=\"font-weight: 400;\">With TRUE-AI, companies can:<\/p>\n<ul>\n<li>Systematically identify specific challenges relating to trust and the user experience of your AI system<\/li>\n<li>Derive specific measures for the further development of the system from this<\/li>\n<li>Carry out a human-centred optimisation of the AI system<\/li>\n<li>Increase user acceptance of the system<\/li>\n<li>Ensuring the AI system is used to its full potential in day-to-day business operations<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\">This enables companies to make the most of their investments in AI systems and realise their full potential.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:20px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:20px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:20px;--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e0dede;--awb-divider-hover-color:#e0dede;--awb-icon-color:#ffffff;--awb-title-color:#94c11f;--awb-content-color:#747474;--awb-icon-box-color:#333333;--awb-toggle-hover-accent-color:#65bc7b;--awb-title-font-family:&quot;Roboto&quot;;--awb-title-font-weight:700;--awb-title-font-style:normal;--awb-title-font-size:24px;--awb-content-font-family:&quot;Roboto&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-11600-1\"><div class=\"fusion-panel panel-default panel-cb74300f9eda1e4fe fusion-toggle-has-divider\" style=\"--awb-title-color:#94c11f;--awb-content-color:#747474;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_cb74300f9eda1e4fe\"><a aria-expanded=\"false\" aria-controls=\"cb74300f9eda1e4fe\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-11600-1\" data-target=\"#cb74300f9eda1e4fe\" href=\"#cb74300f9eda1e4fe\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Further information<\/span><\/a><\/h4><\/div><div id=\"cb74300f9eda1e4fe\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_cb74300f9eda1e4fe\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><strong>Scientific publications <\/strong><\/p>\n<p>Bunde, E., Eisenhardt, D., Sonntag, D., Profitlich, H. J. and Meske, C. (2023). Giving DIAnA More TIME \u2013 Guidance for the Design of XAI-Based Medical Decision Support Systems. International Conference on Design Science Research in Information Systems and Technology (DESRIST), 2023, pp. 107-122.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-c78b666b160cfcc10 fusion-toggle-has-divider\" style=\"--awb-title-color:#94c11f;--awb-content-color:#747474;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_c78b666b160cfcc10\"><a aria-expanded=\"false\" aria-controls=\"c78b666b160cfcc10\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-11600-1\" data-target=\"#c78b666b160cfcc10\" href=\"#c78b666b160cfcc10\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">References<\/span><\/a><\/h4><\/div><div id=\"c78b666b160cfcc10\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_c78b666b160cfcc10\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p style=\"font-weight: 400;\">The tool was evaluated in part using the AI system DIAnA (Dermatological Images \u2013 Analysis and Archiving) as a case study, a web-based system developed by DFKI for AI-assisted skin lesion classification. The evaluation was carried out using think-aloud protocols and interviews with doctors, trainee doctors and patients, from which design requirements and design principles were derived. The principles developed were subsequently evaluated positively by software developers and UI\/UX designers.  <\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:20px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-10\"><h6>Contact persons<\/h6>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 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decoding=\"async\" class=\"lazyload person-img img-responsive wp-image-3753\" width=\"1280\" height=\"1280\" src=\"\" data-orig-src=\"https:\/\/humaine.info\/wp-content\/uploads\/2021\/09\/avatar-1577909_1280.png\" alt=\"Erdi \u00dcnal\" srcset=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-srcset=\"https:\/\/humaine.info\/wp-content\/uploads\/2021\/09\/avatar-1577909_1280-200x200.png 200w, https:\/\/humaine.info\/wp-content\/uploads\/2021\/09\/avatar-1577909_1280-400x400.png 400w, https:\/\/humaine.info\/wp-content\/uploads\/2021\/09\/avatar-1577909_1280-600x600.png 600w, https:\/\/humaine.info\/wp-content\/uploads\/2021\/09\/avatar-1577909_1280-800x800.png 800w, https:\/\/humaine.info\/wp-content\/uploads\/2021\/09\/avatar-1577909_1280-1200x1200.png 1200w, https:\/\/humaine.info\/wp-content\/uploads\/2021\/09\/avatar-1577909_1280.png 1280w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 640px) 100vw, 200px\" \/><\/div><\/div><div class=\"person-desc\"><div class=\"person-author\"><div class=\"person-author-wrapper\"><span class=\"person-name\">Erdi \u00dcnal<\/span><span class=\"person-title\"><\/span><\/div><\/div><div class=\"person-content fusion-clearfix\">Institute for Work Science <\/div><div class=\"fusion-social-networks\"><div class=\"fusion-social-networks-wrapper\"><a class=\"fusion-social-network-icon fusion-tooltip fusion-mail awb-icon-mail custom\" aria-label=\"fusion-mail\" href=\"mailto:er&#100;i&#046;&#117;e&#110;al&#064;&#114;uhr-&#117;&#110;&#105;&#045;boc&#104;um&#046;d&#101;\" target=\"_self\" style=\"color:#bebdbd;font-size:15px;\" data-placement=\"bottom\" data-title=\"Mail\" title=\"Mail\" data-toggle=\"tooltip\"><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-12 fusion_builder_column_1_5 1_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:20%;--awb-margin-top-large:20px;--awb-spacing-right-large:9.6%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:9.6%;--awb-width-medium:20%;--awb-order-medium:0;--awb-spacing-right-medium:9.6%;--awb-spacing-left-medium:9.6%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-13 fusion_builder_column_1_5 1_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:20%;--awb-margin-top-large:20px;--awb-spacing-right-large:9.6%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:9.6%;--awb-width-medium:20%;--awb-order-medium:0;--awb-spacing-right-medium:9.6%;--awb-spacing-left-medium:9.6%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion_builder_column_1_5 1_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:20%;--awb-margin-top-large:20px;--awb-spacing-right-large:9.6%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:9.6%;--awb-width-medium:20%;--awb-order-medium:0;--awb-spacing-right-medium:9.6%;--awb-spacing-left-medium:9.6%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-15 fusion_builder_column_1_5 1_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:20%;--awb-margin-top-large:20px;--awb-spacing-right-large:9.6%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:9.6%;--awb-width-medium:20%;--awb-order-medium:0;--awb-spacing-right-medium:9.6%;--awb-spacing-left-medium:9.6%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":7646,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-11600","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/humaine.info\/en\/wp-json\/wp\/v2\/pages\/11600","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/humaine.info\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/humaine.info\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/humaine.info\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/humaine.info\/en\/wp-json\/wp\/v2\/comments?post=11600"}],"version-history":[{"count":2,"href":"https:\/\/humaine.info\/en\/wp-json\/wp\/v2\/pages\/11600\/revisions"}],"predecessor-version":[{"id":11602,"href":"https:\/\/humaine.info\/en\/wp-json\/wp\/v2\/pages\/11600\/revisions\/11602"}],"up":[{"embeddable":true,"href":"https:\/\/humaine.info\/en\/wp-json\/wp\/v2\/pages\/7646"}],"wp:attachment":[{"href":"https:\/\/humaine.info\/en\/wp-json\/wp\/v2\/media?parent=11600"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}